Our COVID-19 Commitment
Our maintenance service procedures have been established to guide all customer and employee interactions during the COVID-19 outbreak. To that end, we want to make you aware that:
We will observe appropriate social distancing. As much as we like to meet our customers and shake their hands upon arrival, we will instead be warmly greeting customers from several feet away for during this period, observing hygienic health practices and appropriate social distancing.
We will reduce interaction during the service visit. We strive to provide a friendly service experience; however, during this period, we will minimize direct interaction whenever possible.
We will alert you upon our arrival. And we will leave a notification upon our departure with results of the service visit.
We will work outside the home. If any components of the system are inside the home or if we require access to the home to reach the system, we will obtain our customer’s permission to enter the premises and will observe hygienic health practices throughout the visit.